I experienced pretty good provider, a very good rate, and secured an excellent mortgage

I simply refinanced into a separate loan and since I had a couple additional money – home financing and you will a good HELOC – which have DOCFCU it actually was a while problematic working out the strategies towards the the new bank in some instances

“I have already been a part for a long time and you can has just refinanced my personal home loan which have DOCFCU. There were one or two women in the borrowed funds division you to forced me to enormously and you may left me personally cutting-edge every step of your way. There were particular hard activities in the act (which was requested) and that i had particular technology issues, back at my avoid, when you look at the distribution some of the required records. Cecilia took enough time to go far above to aid myself with those individuals items. Both lady (Cecilia and you can Cindy) are fantastic property into organization. The perseverance and you may support service is actually stellar, and i won’t hesitate to explore DOCFCU getting my coming monetary requires.”

“I would like to complement Octavia. Octavia are constantly punctual, knowledgeable, and you can clear as a result, if you’re getting elite group and you may courteous in the possibly seeking processes. I carefully enjoyed dealing with their. I look ahead to coming additional business having DOCFCU and stay a pleasurable affiliate.”

“We entitled DOCFCU applying for details about that loan. When Denzel answered the telephone, We understood however tune in without race me personally off the phone. He’d a willingness to assist. We explained the nature off my personal name. Denzel told you however research and have now straight back beside me. It grabbed below an hour having your to possess a keen answer. He’d the particular document i therefore frantically requisite. My husband https://paydayloansohio.org/ and i are so thankful to possess your!! He’s professional, very experienced and type.”

“Outstanding customer care by DOCFCU group affiliate! I happened to be in the process of to invest in a different sort of vehicles and obtained priceless pointers of the Jasmine, Associate Service Rep, about what would be needed away from me. She is really diligent and you will top-notch. She gave me her direct pointers but if I’d most inquiries. DOCFCU is extremely happy having Jasmine to their team.”

Tamica are very helpful, gave me some very nice recommendations, and handled the borrowed funds for the a quick and you may successful styles, not my personal usual expertise in financial institutions and you can money

“Exceptional customer care because of the DOCFCU downline Jasmine and you can Adrianna. These were charming, polite, tenacious, knowledgeable, and elite group. It has been very long since i have caused particularly exceptional customer service gurus. They worked diligently to handle and you can rectify any and every thing I’d. I’m thus grateful is a part of DOCFCU and you may to know my financial activities are being managed from the including good great party.”

“I had simply really elite provider away from Tamica, the mortgage Manager exactly who addressed my personal instance. Very, many thanks and Tamica a whole lot. Im sure to share with that it tale on my members of the family and you will family.”

“Home is Here – Thanks a lot Agency away from Trade FCU! I couldn’t do so it in place of your, and then we cannot become pleased! Thanks for your service, diligence, and you will work in making out home end up being the house.”

“We would like to generally share all of our like with the guidance we received the other day away from Lisa Meters. She contacted united states regarding the an effective forged be sure was cashed regarding our very own membership and you can on time fixed the situation. We planned to commend this lady sophisticated commitment to high customer support.”

“I am therefore grateful to help you Carina and you can Octavia, and so happy because of the their commitment and reliability. It proactively achieved out to help me to decide an answer to simply help score my personal HELOC profit time for you pay money for work that would have to be carried out in my house to be prepared for us to transfer to. Thank you, Evan, to own leading including a good people!”